We collect information in a variety of ways including but not limited to when you:
The types of personal information we collect include your name, contact details, date of birth, gender, identity card number, passport number, bank account or credit card details, and email address.
We automatically collect information sent by your computer when you browse our website, or sent by your mobile device when you use our mobile applications. This information includes your browser type, IP address, and the pages you visit. This information is collected for analysis and evaluation in order for us to improve our website, our mobile applications, and the products and services which we provide.
Use and Disclosure
Personal information which you provide to us may be used, disclosed, and/or processed by us, and our related or affiliated co-operatives and organisations for the purposes of facilitating your transactions with us, and to keep you informed of updates, changes, and developments relating to us, the scope of which may include but is not limited to:
In compliance with the Personal Data Protection Act 2010 (PDPA), we will not send marketing messages to telephone numbers or facsimile numbers belonging to you unless you have given us clear and unambiguous consent to do so. If you have previously given us consent, we will continue to send you marketing messages until you advise us in writing that you wish to withdraw the consent.
If you have consented, we may use your personal data from time to time for marketing and promotional purposes:
Administration of contests, competitions and marketing campaigns in connection with the products and services offered by our selected partners.
Communication of advertisements involving details of the products, services, special offers and rewards offered by our selected partners (including but not limited to upselling, cross selling and online marketing).
Customisation of your online experience according to your chosen interests and preferences and enhance your current and future visits to the website and use of the Mygroser App.
For leads generation and management for marketing the products and services offered by our selected partners.
For the purpose of market research and statistical analysis. From time to time, we may collaborate with other third parties to organise joint marketing and promotional campaigns, offers or contests, and may require disclosure of your information to such third parties.
For example, where a promotion or Promo Code is specially offered to customers of selected partners, we may share your information with that partner to the extent relevant to such promotional campaign. In some cases, you may not be able to enjoy the promotion, offer or participate in the contest, unless you consent to disclosure to our partner of your information. “Promo Code” or any other “eCoupon” refers to any credits, vouchers, coupons, campaigns, or codes offered by Mygroser for use in the purchase of goods from Mygroser.
Inform you of promotions, offers, surveys, events, products and services, which may be of interest to you, from selected partners.
Matching of Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision, marketing or offering of products and services (including promotions, loyalty and reward programmes) by our selected partners.
Notify and invite you to events and activities organised by Mygroser, our selected partners, sponsors or advertisers.
Process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity.
Send you alerts, newsletters, updates, mailers, promotional materials, special privileges and festive greetings from Mygroser, our selected partners, sponsors or advertisers.
Mygroser may provide links to other sites, locally and overseas, (“Linked Sites”) that may be of relevance and interest to you. Although Mygroser will take every reasonable effort to protect your data, it has no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.
In order to carry out the purposes listed above, we may be required to share your personal information with third parties, some of whom may be located overseas, and as a result, may require us to transfer your personal information overseas. In such event, we will ensure, before transferring your personal information, that the recipient of the personal information is bound by legally enforceable obligations to provide the transferred personal information a standard of protection that is at least comparable to the protection under the PDPA 2012.
If you have an account with us, you may access or correct your personal information at any time by accessing your account on our website.If you do not have an account with us but would like to request for access or correction of your personal information in our possession or control, please use the Request Form for Access/Correction of Personal Data or contact us at email@example.com. We reserve the right to charge a reasonable administrative fee in order to meet your request for access to personal information.
To delete your account, please contact customer service by email at firstname.lastname@example.org, or via our chat / WhatsApp chat and request deletion. We will proceed to then remove your account, and disconnect your past orders and any other records which are historical. You can re-register using the same email in the future should you choose to, but your previous records cannot be reconnected to your new account.
By email: email@example.com
Last Updated on 2021-10-26.